Help Desk Ticketing for Customer Service
NOTE:Ìý Beginning December 11, 2017, all communication and customer service requests regarding the ɬÀï·¬ Certificate of High School Equivalency are made through the ɬÀï·¬Help Desk.Ìý Requests cannot be submitted via email.Ìý
The Help Desk ticketing system is for all correspondence regarding the ɬÀï·¬ Certificate of High School Equivalency.Ìý There are six options for the type of correspondence:
- (GED, HiSET, TASC)
Certificates should be verified or purchased from the online search application at . Ìý If no records are found, request additional research by completing this ticket;Ìý
Parents or guardians can enter student information to clear their 16 or 17-year-olds to test. The previously used forms are no longer required.Ìý Adult educators and third parties will be able to complete the ticket and upload a signed consent form as another option;Ìý
RequestÌýcorrections to your personal information and upload personal documentation securely;- This is for past, current and future testing centers only;Ìý
- ; and
- .
Submitting personal information and attachments is secure.Ìý To avoid delays, please provide all requested information, including complete social security number and date of birth (where applicable).
Submit a ticket:ÌýÌýÌý Ìý
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Updated 9/2/2021
Contact Information
ɬÀï·¬ Certificate of High School Equivalency Ìý
For customer service, visitÌýthe
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